Well, it's not really messed up - we just added a new feature and it works differently now!!
We added a split-track feature to the Saddle Ridge Ranch Worship Rally DVD this year because of customer requests. The split-track feature allows you to turn down the voices on the DVD so you can have the instruments playing and Jeff Slaughter doing the motions, but not hear the kids voices on the DVD. Unfortunately, this has also caused some issues with playback if your TV/DVD player is not set up just right. Hopefully the tips below will help get your DVD playing like it should!
- If your DVD plays just fine, but you can only hear either the instruments or the vocals (but not both) in the performance segments, your speakers are set to output mono instead of stereo sound OR your DVD player is not properly connected. Those performance segments have split track audio, which means the instruments are in the left stereo channel, and the vocals are in the right.
- FIRST, if your DVD player is connected with composite cables (Red, White, Yellow), make sure you have BOTH the red and yellow cables connected properly. If your player is connected with component cables (other colors), make sure your audio cables (they will be separate) are properly connected for stereo output.
- If this is happening on a TV with built-in speakers, just hit the menu button on your remote and set your audio output to "stereo".
- If you have external speakers or are using a soundboard, make sure your balance is set to the middle (not toward the left or the right).